Frequently Asked Questions

The landlord’s offer sets out the price the freeholder is willing to sell the freehold title relating to your leasehold interest for. It represents the long-term value the freeholder attributes to their freehold interest.

Since HomeGround do not represent former owners of the freehold title, we will not have been privy to any previous discussions you may have had during that period of ownership.

However, we would like to emphasise that offer figures issued on behalf of our clients are negotiable and if you feel that a previous offer was more representative of the value of the freehold you have the option of taking independent advice and of putting forward a counter-offer, which will receive due consideration.

  1. There is a defined process for bringing the matter to a conclusion via the strict timetable as set out in the legislation.
  2. The valuation date is fixed at the date when the notice is served.
  3. If you are unable to agree terms, you have recourse to an independent arbitration process and have the option of taking the matter to a tribunal, whose decisions are binding.

  1. Professional fees (e.g. for legal and surveyors’ advice) payable as part of the process are typically lower.
  2. The process may provide you with a faster resolution.

This is a legal transaction between a leaseholder (the buyer) and a freeholder (the seller) that is similar in some ways to the conveyancing process when you bought your leasehold property. As it is a contractual arrangement, we recommend that you obtain independent professional advice (such as legal and/or valuation advice), as you did when you acquired your leasehold.

The information within the FAQs should give an overview of the options. If you need more information you can contact us at or through the online contact form, and our team will try to help you further.

If the lease on your flat is older than 200 years, you cannot extend it.

Once a lease term falls below 80 years the premium for an extension may increase. So it is common practice for most leaseholders to extend their lease before it falls below 80 years.

If you own a house and want to extend your lease, you will need to use the formal negotiation route. There is more information on formal negotiations below.

If you meet the minimum criteria set out in the Leasehold Reform Housing & Urban Development Act 1993 you have a right to extend your lease.

Depending on what terms you are seeking as part of the extension, you can choose to enter formal or informal negotiations.

Formal negotiations will require you to obtain independent legal, and usually valuation, advice.

Many leaseholders prefer to negotiate directly with their freeholder, without following the procedures set out under the 1993 Act. This process is known as informal negotiations.

As this is a legal transaction, you should first get independent professional advice (legal and/or valuation advice), as you would have done when you acquired your leasehold property.

Whether you use the team who did your original conveyance or you want to appoint a new team, useful guidance is available from independent resources, such as the Leasehold Advisory Service (

The landlord clients of HomeGround Management Ltd are willing to enter into informal negotiations with their leaseholders. You can apply for a leasehold extension and pay the administration fee through your personal account on the HomeGround portal.

To register for a personal account you need your alphanumeric security key and your 12-digit customer reference number. These should be on your HomeGround invoice or your welcome letter and you can register here.

If you have already registered on our portal and need help with your password, please click here.

Although we recommend that you use the forms on the online portal, you can get in touch with the asset transaction team through this contact form or by post at:

HomeGround Management Ltd
PO Box 6433
London W1A 2UZ

We can then send you the form for lease extensions by email or post.

Once an application has been received, and the administration fee has been paid, within 3–5 working days HomeGround will send you the price at which the freeholder would be willing to extend your lease. This offer price is always inclusive of the freeholder’s fees and expenses and VAT (if applicable), so there are no hidden extras.

Once you have received this offer price, you can:

  1. Either accept it
  2. Or make a counter-offer if you think the offer price is too high – further counter-offers may follow until an agreement is reached.

Once agreement is reached between you and the freeholder, then HomeGround will instruct the freeholder’s solicitors to formalise the matter.

Our freeholders do not require a leaseholder to appoint their own solicitor in order to complete the conveyancing stage of the transaction.

If you have a mortgage, your mortgage provider may require you to appoint your own solicitor. We recommend that you contact your mortgage provider to check. If this is the case, you will need to provide contact details for your solicitor.

If you and the freeholder are unable to agree a price you do retain your rights under the Leasehold Reform Housing & Urban Development Act 1993 and you can proceed with formal negotiations.