HomeGround currently manages a residential property portfolio of more than 170,000 properties across England and Wales. We act as asset managers for major UK pension and life funds that have committed to investing in residential property. Therefore, our role is not just to collect money and handle administration, but it is also to provide responsible long-term stewardship for the properties we look after.
HomeGround is a specialist asset manager for residential property portfolios across England and Wales that are owned by freeholder and landlord companies. HomeGround looks after these portfolios on behalf of major institutional UK investors, such as pension funds.
HomeGround is here to help you, as a customer, to manage your rights and responsibilities as a leaseholder or freeholder.
On behalf of your landlord HomeGround:
No. HomeGround only collects ground rent and building insurance premiums.
Service charges are separate from your ground rent and are dealt with and collected by your building’s managing agent.
HomeGround is not involved with the maintenance or management of your building.
As our customer you can control and manage your details on our website:
You can also contact us by:
If you wish to make a payment you can call our automated payment line directly on 03300 887953.
Please remember to quote your 12-digit customer reference number on all correspondence, which you can find on HomeGround invoices. If you do not have this information, please give us your full property address with the postcode.