We are delighted to welcome Gary Crook, who has joined the HomeGround team as Head of Asset Protection, a department that brings together the professional resources within our existing Estates Management, Fire and Building Safety teams.
For Leases granted by Countryside Properties at Highmead (aka Silverpoint), Edmonton N18 We are pleased to confirm that, following an agreement between developer Countryside Properties, and Adriatic, Adriatic has entered into voluntary Undertakings with the Competition and Markets Authority (CMA), to offer to remove rent review clauses from 119 leases at Highmead, originally granted by Countryside with rent review clauses doubling more frequently than every 20 years (Doubling Clauses), including where these had been replaced with reviews linked to the Retail Prices Index (RPI).
As part of our commitment to professional and personal development across our team, we give all our staff access to a range of external training and development opportunities, including studying for recognised professional qualifications as members of industry bodies such as the Institute of Residential Property Management (IRPM)...
We are pleased to announce that just before Christmas, HomeGround, as part of a cross-industry group of stakeholders reached an agreement with the Department for Levelling Up, Housing and Communities (DLUHC) on the terms of the Grant Funding Agreement (GFA) for the Non-ACM Building Safety Fund
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We are delighted to announce that HomeGround now has a dedicated telephone line so that our customers can call us if they need to. Many customers have requested the option to contact us by phone, and our decision to introduce this service involved careful consideration of customer feedback alongside the need go on delivering service improvements across all our communication routes.
On 26th March 2019, HomeGround signed its name to the Ministry for Housing, Communities and Local Government’s Pledge to address a number of issues in the residential leasehold sector.
Earlier this year, The Ombudsman Service Limited, one of the three Government approved independent Redress Scheme providers, announced that it would be withdrawing from the property sector, and ceasing to offer consumer redress services for its property company members’ customers.