Logging in and Making a Payment for the First Time


When you first sign into your account you need to confirm your details. The "Pay" button has also moved. We have tried to demonstrate what to expect when accessing your account for the first time and have created a quick video showing you this process. For best viewing results, please view this on a tablet or desktop computer.

When you first sign into your account you need to confirm the details already in our records. You will also need to reconfirm paperless billing. If you were previously using paperless billing this should be preselected. We have created a quick video showing you this screen and, for best results, please view it on a tablet or desktop computer.

You can make a payment on your account either by paying your balance or by selecting the relevant items to pay. The payment is immediately associated to your account. This is the recommended way to make payments. For best results, this video should be viewed on a tablet or desktop computer.