Customer Portal Maintenance on 23 and 24 November

Please be aware that we will be performing maintenance on our customer portal between midnight and 6:00 AM on both Saturday and Sunday morning this weekend. While we aim to minimise disruption, you may experience difficulty logging in during this time. We apologise for any inconvenience caused.

Sign in

Please sign into your customer portal account. If you were accessing a page within our portal you will be redirected to that page once successfully logged in otherwise you will be directed to your customer dashboard.

Our customer portal is a secure website that provides you with a single point of access to your HomeGround account information, such as policies; invoices, services, cases and online payments. Our customer portal is available 24/7, 365 days a year on a desktop or mobile device such as a tablet, laptop or smartphone.