You may have received an email and/or letter recently from HomeGround, asking you to complete and return a Leaseholder Deed of Certificate (LDoC). We understand that this request may come as a surprise to some customers, and that you may be confused about why we have contacted you in this way.
The LDoC is part of a new process introduced by the Building Safety Act 2022 to gather mandatory information about leasehold properties in buildings above a certain height. We are required, because of the new legislation, to ask you to complete this document to formally record how your property should be treated for the purposes of certain types of cost related to building and fire safety issues.
The Government has issued guidance for leaseholders on its official website, which can be accessed here:
https://www.gov.uk/guidance/mandatory-information-required-from-leaseholders-and-building-owners
This is an important process, and only needs to be completed once for each leasehold property affected. If we have sent you a request to complete an LDoC, there is a time limit stated in our covering letter by which you must respond. We have put together some “Frequently Asked Questions” to help resolve any questions you may have, so that you can complete the LDoC fully and return it to us as quickly as possible.