How do I make a claim?


As a party to the insurance contract, you may make claims directly to the insurer.

Please contact Gallagher on

Alternatively, you may wish to contact us directly

01243 793 729

uk.chichester.property.claims@ajg.com

020 3966 2974

insurance@homegroundonline.com

Out of hours alternative: 0845 300 2055

You must notify claims within 30 days of the event occurring. Better still, please let us know as soon as you are aware of an incident. Don’t forget claims may not be paid if premiums are outstanding.

When notifying a claim please supply as much of the following as possible, and also any additional relevant information and documentation which may assist the insurers in handling your claim;

    • General information including your full address and the date of the incident.

 

    • Details of the incident which caused the damage.

 

    • Extent of the damage, including an estimate of the cost to repair (where applicable).

 

    • Invoices for any emergency work which was necessary to protect against further damage (or injury) before you could contact us.

 

    • Photographs of the damage, CCTV details and details of any witnesses.

 

    • Police crime reference for theft or malicious damage claims.

 

    • Fire brigade reference for fire claims.

 

    • Details of any responsible parties (where known).