Pet Consent - How it works


As a legal owner of a leasehold property you may need permission from your landlord (usually called consent) before housing a pet at your property. HomeGround manages this process for the landlord.

The starting point should be to check your lease itself to see if there is a “no pet” restriction, or a requirement to obtain the landlords consent before a pet can be kept at the property. You can access and download a copy of your lease from your account on the customer portal for free. Alternatively, we can supply you with a duplicate copy of your lease.

If your lease states that you cannot house a pet at your property without the landlord’s consent, we strongly recommend that you apply prior to housing the pet to avoid any possible disappointment. Our online application form is easy and convenient to use once you have signed onto your account, you can simply apply and make the payment of our fee online.

Once we are in receipt of your application and our non-refundable assessment fee of £50.00 per pet we will carry out our review which will involve:

  • checking your lease to see if you are permitted to house a pet at the property
  • reviewing the freehold and leasehold titles for any restriction preventing pets from being kept at the property
  • consult with the managing agents at the site to see if they have any objections to your request

Our Response time is usually 3 – 5 working days to review your initial request.

We will then tell you whether we are able to grant consent and if we can, provide our licence formally recording the landlord’s consent to house a pet.