Where can I find my log in details?

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If you have already registered on the HomeGround portal

When you first registered on the HomeGround portal you received an email with your login details. Your username is the email address you used when you completed the registration process. For security reasons, we do not keep a copy of your password. If you have forgotten your password, please reset it here:

Reset Password

We will email you a link to reset your password – the link expires after 4 hours.

If you have not yet registered on the HomeGround portal

Registering is easy. You will need your 12-digit customer reference number and your security key, both of which can be found on a HomeGround invoice and on our welcome letter. To register your personal account on the HomeGround portal:

Register