Why can I not login / Why can I not log in currently

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Every second Friday of the month at 11pm, our portal undergoes routine maintenance for essential security updates. During this period, you may experience difficulties logging in or notice a slight reduction in performance.

We have a scheduled maintenance window from 10:45pm to 11:45pm. If you encounter any issues logging in or using your account during this time, please wait until after the window has closed.

These updates allow us to implement vital security measures and system improvements, ensuring your data remains protected and the service reliable.

Please note that, on rare occasions, additional maintenance may be required outside this regular window. In such instances, a clear notification banner will be displayed on our website to keep you informed.

We apologise for any inconvenience and appreciate your understanding.